With security officers and patrols covering many properties throughout the day and night, it is vitally important to be aware of the efficiency of these officers as well as Health and Safety aspects at all sites.
Security officers at all sites are required to book on and off duty with the control room, and to make hourly check calls. In the unlikely event that a call is missed, then a mobile supervisor is dispatched to the site to undertake a safety check.
We are aware of the importance of dealing with calls from CCTV and alarm activation quickly and efficiently, ensuring that they are attended by the patrols within the clients agreed timeframe.
Although we provide a quality service, we are constantly striving to improve our services to all of our clients. The Control Room is also included in the BS EN ISO9001:2000 accreditation.